FAQ

Why are Curb Allure’s landscape fencing products made with aluminum and steel?

Our rails, brackets, posts and post caps are made from either cast or extruded aluminum. Both the casting and extruding design and manufacturing process make the aluminum extremely durable. However, Curb Allure’s tree guard and garden fencing side panels and certain accessories cannot be manufactured in the same way because of their thickness and design. Therefore, these components are made of steel in order to withstand the rigors of an urban environment.

Our landscape fencing products have a protective undercoating and are finished with the highest rated DuPont powder coating available for outdoor applications in order to minimize the effects of long-term exposure to the urban elements.

Our manufacturers and Curb Allure designers, along with our structural engineering firm, have carefully chosen the perfect metals and alloys for our different components that strike a balance between strength, environmental friendliness, design, and cost in order to make this outstanding line of tree & garden guard products.Click here to see the structural engineering firm's (Blue Sky Design, Inc. Consulting Engineers) summary report of Curb Allure’s Tree Guards.

I heard that aluminum is not as strong as steel. Therefore are aluminum tree guards strong enough?

You heard sctly. Apples to apples, steel is stronger than aluminum, that is why we extrude and cast our aluminum to give our tree fences the strength needed. As mentioned above, we worked with our structural engineering firm, Blue Sky Design, Inc. Consulting Engineers, and manufacturing partners extensively to create the cast and extrusion molds and chose the alloys to get the perfect combination of strength and function. Because you can't extrude or cast our tree guard panels and accessories, we couldn't get the strength we needed from aluminum and therefore we chose steel for these products. Click here to see our structural engineering firms (Blue Sky Design, Inc. Consulting Engineers) report on the strength of our aluminum tree guards.

How can I protect my guard from corrosion?

Although our aluminum frames don't rust, they can corrode over time.  Dog urine is highly corrosive. To prevent corrosion, we recommend hosing down your tree guard --namely the front two posts where dogs typically urinate-- on a regular basis. If you do see evidence of corrosion, call us immediately and we can advise you on how to fix your guard. Please read the Care Suggestions in the Assembly Instructions carefully for other useful tips.

What is the difference between tree guards and garden guards?

Tree guards are little fences that surround the perimeter of a street pit or well that protect the tree from hazards. Tree guards are either 3-, 3.5- or 4-sided.  Landscape fencing and garden guards can be any number of sides and protect sidewalk gardens or can be added as a decorative element to any standard masonry wall.

Can you come out and measure my tree beds?

Yes we can, but there will be a $49 fee for us to do so which will be refunded on your invoice. But remember, if you follow our simple instructions you can properly measure one tree guard in less than 5 minutes. Click here to see our tree guard measuring tips.

Do I have to pay for the tree guard(s) in front of my property or does the city?

Normally the owner pays for the tree guard(s) on their property. That doesn’t mean you can’t be creative, and ask your block association or business improvement district (BID) to either pay for, or help off set the cost of your tree guard.

How much will the tree guard weigh in the box?

Our standard sized tree guards weigh about 35 lbs. Our extended tree guard (where one side is less than 10 feet but greater than 5 feet in length) weighs about 45 lbs. If you order side panels and accessories, they will be added, where possible, to the box with the guard. If the box becomes to heavy, or the additional panels and accessories don't fit properly, these products will be shipped separately.

What are your product's specifications?

Specifications mean different things to different people. Let us know what you are looking for, and we will happily answer your question.

Where are your products made?

Our products are made worldwide; designed and assembled in the United States.

What happens if Curb Allure ceases operations and I lose my bit that fastens the proprietary screws?

If this should occur, we have made a commitment to Trees New York to keep our website live for 10 years and list on the front page the contact details of our bit supplier.

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The Buzz to Buy 3.0 study was conducted, October 4-12, 2012. The survey included 1,796 shoppers recruited from an online panel of shoppers age 16 and over. All participants are active internet users, having performed at least one online shopping or social networking activity within the past month.